As Australia’s second largest commercial and industrial electricity retailer1, we offer market-leading customer service* to businesses across a wide range of industries
We offer a choice of progressive purchasing options for large commercial and industrial businesses to proactively manage their energy procurement. Our STEP (Strategically Timed Energy Procurement) options, STEP Online and STEP Index, enable businesses to actively manage their energy procurement through our secure online Portal.
Manage contract timing risk by progressively purchasing electricity, allowing you to gain greater control of your energy expenditure.
Automatically purchase business electricity online at an average-index price to smooth out the highs and lows of the market.
Agree your electricity price upfront for the term of the contract for budget certainty and easy management.
Get direct access to detailed information about your business’ energy. Track usage, view patterns, spot anomalies and integrate your business energy with the Shell Energy Portal – your solution for transparent energy usage and better energy decisions.
Access your energy data and view the status of your energy purchases on a simple, easy to read dashboard.
Purchase and view your purchase position on our secure online platform.
Online access to your energy data and purchases with two-factor authentication for authorised users.
Get paid to reduce your energy use during times of peak demand.
Wherever you are on the renewable energy journey, we can help.
Our energy experts have the technical expertise and knowledge to uncover inefficiencies, cut energy costs, reduce carbon emissions, and boost productivity no matter where you are in the energy transition.
Competitive, electricity pricing offers, tailored for your business.
Accurate bills sent on time in formats that suit business systems.
Access to quality energy data and reporting in our secure, online Portal.
Receive a discount on your electricity bill by paying early.
Regular complimentary network tariff reviews to help you save on energy costs2.
No penalties for using more or less than your contracted energy load3.
Easily onboard and transfer your sites with visibility on transfer status through Site Manager4.
Renewable energy options to help achieve your sustainability goals.
Power your progress with great value business electricity from Shell Energy.
IMPORTANT INFORMATION
* Utility Market Intelligence (UMI) survey of large commercial and industrial electricity customers of major electricity retailers, including ERM Power (now known as Shell Energy) by independent research company NTF Group in 2011-2022.
1 Based on size of customer load.
2 Criteria applies.
3 Subject to the terms of your contract.
4 Not available for small market customers.
